Marketing is getting the right message to the right people. In social media to get the message out to the right people we need to think about two elements: building our follower base, getting our followers to share our message.
The first; building your followers, focuses on building an organic reach. This is an audience of individuals who have said, “Yes I am interested in what you have to say and I am an advocate.”
The second; getting followers to share, is often referred to as your earned reach. You improve your reach as more connections of your followers see your message through social sharing. The quality of your message will dictate your success. This reach is potentially unlimited. Viral marketing is based on this concept. On LinkedIn roughly 33% of company status updates are seen from an earned audience – people who are not currently following that company but have seen it through their connections sharing, liking or commenting on that update.
The more followers you generate, the easier it is to gain even more followers. And the more your content gets shared and distributed by your followers the more likely future shares are to occur. The opposite is also true – if you post poor content and receive no interactions it is hard to suddenly generate engagement… but that is another story.
There are three psychological factors that are behind this concept:
1. The Fear of Missing Out
Fear of missing out (or FOMO) is a form of social anxiety. This is especially associated with modern technologies such as mobile phones and social networking services.
2. Social Proof
Social proof is where people assume the actions of others in an attempt to reflect correct behavior for a given situation.
3. Bandwagon Effect / Cultural Phenomenon
The bandwagon effect is where the rate of uptake of beliefs, ideas and trends increases the more that they have already been adopted by others.
The Fear of Missing Out
To make the most of the Fear of Missing Out you need to demonstrate why people should follow you. Explain what it is you are doing to improve their life, and in recruitment marketing specifically, how are you influencing and improving someone’s career. Are you opening them up to opportunities? What might they miss out on if they don’t follow you?
If people assume the masses can’t be wrong then you can take advantage of this by generating high volumes of followers which in turn makes it easier to generate more followers still. Getting yourself added to directories and lists of people to follow will serve as evidence that you are someone that others revere and are interested in.
Recently Facebook optimised videos in their news feed to take advantage of this. You can now see how many people have watched videos, and as the numbers of views increase, this small design tweak will drive up still more video views and help content to go viral.
Bandwagon Effect / Cultural Phenomenon
You have a window to accelerate your success early on in social media. Being the first to do something increases the likelihood of people wanting to be involved with your brand. Everyone loves something new and exciting. When Twitter and Facebook first launched people would follow everyone and everything, whereas today we are more selective as the initial novelty has worn off.
Have your competitors beaten you to the punch and have they all started using tools or platforms that you haven’t? You have a window of opportunity to get in before it becomes harder to generate followers.
The first advertisement on Instagram was posted by Michael Kors, and as they were the pioneers they sparked such interest that in 18 hours they had acquired in excess of 34,000 new followers. Being the first to market has its benefits! Being too late to the party means that people may well already have made their allegiances and you may struggle to achieve success organically.
With each of these elements there is an opportunity. Start looking at your marketing strategy to establish how these psychological factors can improve your social media strategy. The more you focus on the bandwagon effect, FOMO and social proof the easier it is to grow you organic reach and generate more followers as well as improve the likelihood of these individuals sharing your content.